• All calls received for EXCO must be introduced and not blind transferred.
• Ensure a general understanding of roles and responsibilities of various business units.
• Keeping up to date on the current organisational structure to provide an efficient service.
• Any calls received for persons who are unavailable or calls that are re-routed to the switchboard due to the relevant person being unavailable ensure that a detailed message is obtained and ensure that the message is forwarded to the relevant person immediately, via email
Education: Matric & Certificate in Telephone Etiquette
Experience: 1- 2 years Switchboard experience in a home loan environment
Preferred Experience: 6 – 12 months experience in a Switchboard environment
- All your information will be kept confidential according to EEO guidelines.
About Us: TLT Appointing provides recruitment serves via a team of specialist recruitment consultants in the following areas Finance, HR, IT & Telecommunications, Financial Services, Engineering, FMCG & Retail, Consulting & Professional Services, Public Sector, Executive Search